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Terms & Conditions

Last updated: 01 Jul 2026

1. Service Agreement

By using our laundry services, you agree to these terms and conditions.

2. Pickup & Delivery

Pickup and delivery timings are estimates. Delays may occur due to unforeseen circumstances such as weather or operational issues.

3. Garment Condition

Customers must inform us of any delicate fabrics or special care instructions. We are not responsible for damage caused due to pre-existing issues in garments.

4. Loss or Damage Policy

In case of loss or damage, compensation (if applicable) will be limited to a reasonable value based on the garment condition and service type.

5. Stain Removal

While we take utmost care, stain removal is not guaranteed for all fabrics.

6. Shrinkage & Color Bleeding

We are not responsible for shrinkage or color bleeding caused due to fabric nature.

7. Payments

All services must be paid for as per the pricing mentioned at the time of order.

8. Order Cancellation

Orders can be canceled before processing. Once processing starts, cancellation may not be allowed.

9. Unclaimed Orders

Clothes not collected within a reasonable time may be subject to storage or disposal policies.

10. Changes to Terms

We reserve the right to update these terms at any time.

11. Contact

Email: info@fabrictouch.in